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Old 03-26-2019, 09:05 PM   #1
kbuhagiar
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Default Kudos & Attaboys for Outstanding Service from Danchuk

Hello Folks,

We all tend to hear mostly about bad experiences with vendors, so I thought I would take a moment to give an attaboy to Danchuk, especially Misti and Bill.

Danchuk allowed me to return, with no questions asked, a rather pricey Digi-Tails LED conversion kit which I had purchased (but hadn't installed) several months ago, but was very dissatisfied with, due to poor fitment under the tail light lenses. Even though the posted exchange time limit had expired, I was treated kindly, courteously and respectfully. I couldn't be happier with the outstanding customer service and going forward, they will always be my first choice for future purchases.

Good Customer Service Makes A Difference!
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Old 03-26-2019, 09:15 PM   #2
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Good for you and glad they were helpful. However I will still avoid them when I can
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Old 03-27-2019, 02:52 AM   #3
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You hit the nail on the head, good customer service is key to any business
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Old 03-27-2019, 09:45 AM   #4
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Old 04-04-2019, 11:06 AM   #5
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Quote:
Originally Posted by kbuhagiar View Post
Hello Folks,

We all tend to hear mostly about bad experiences with vendors, so I thought I would take a moment to give an attaboy to Danchuk, especially Misti and Bill.

Danchuk allowed me to return, with no questions asked, a rather pricey Digi-Tails LED conversion kit which I had purchased (but hadn't installed) several months ago, but was very dissatisfied with, due to poor fitment under the tail light lenses. Even though the posted exchange time limit had expired, I was treated kindly, courteously and respectfully. I couldn't be happier with the outstanding customer service and going forward, they will always be my first choice for future purchases.

Good Customer Service Makes A Difference!
Thanks for the Kudos and we are sorry for the issue with those taillights.
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Old 04-04-2019, 04:49 PM   #6
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That's the kinda post we like to see .....
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Old 04-25-2019, 11:00 AM   #7
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I have never had any problems with Danchuk. Thank you.
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