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Ecklers Special Area of Trifive.com This his special area of the Forum belongs to Ecklers, Members can ask questions and get answers about Ecklers, parts and policies, and get free Tech support about Ecklers Products only. Post about any other company’s products or services will be deleted if posted in this forum

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Old 10-19-2018, 10:39 AM   #11
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Old 12-12-2018, 01:53 PM   #12
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Ya, been 3 weeks since my order and not a peep. No response to my email.

However, the order I made 1 week ago came in.

Weird. Have a feeling the stuff not in stock, they make you just wait with no info.
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Old 12-12-2018, 04:02 PM   #13
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Old 12-12-2018, 07:06 PM   #14
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I received the parts I was awaiting, one week after I was told it would be 2-3 months more! Of course that was 2 months after I was told it would be 5 days!

ie. Very few parts of "Ecklers are connected very closely together" ...
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Old 03-06-2019, 12:03 PM   #15
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I hate to beat a dead horse here, but I believe providing current information for others is important.

Per info on my post here:

I initially decided to order parts from Eckler's for a small door lock project. I have always used Danchuk, but somehow received an Eckler's catalog in the mail (not sure how), so I thought I would give them a shot. Unfortunately, I did not see all the threads regarding Eckler's till it was too late. It has been over two and a half weeks, and I still have not received my order from Eckler's, even though I was told the day I ordered (2/15/2019), and every subsequent call (which was almost daily since I never received an order email), the item was in stock and 'was shipping that day'. I couldn't cancel the order either because 'it was already in shipping'.

Anyway, too bad since having options is nice, but I will just stick with Danchuk as I always have. They came through like they always do.

Hope this info is helpful to others.
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Old 03-07-2019, 02:06 PM   #16
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Why don't I check this stuff out first.............I too am having a bad experience with them. I'll tell the whole story after/if I get a refund.
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