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Old 03-10-2011, 11:11 PM   #21
jcheavens
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Default chevy chevy

Frank Jr,
So sorry to hear of your fathers passing , we talked many a time at swap meets and car shows. He always had a story to share and i know he talked to lots amd lots of people every day but always seemed to remember who i was . He bought a
some stuff from me also. Good luck with the buisness and remember you cant keep everyone happy all the time , learn from your mistakes listen to what people want and be honest with them . People worth dealing with will return for more parts and the ones that dont are not worth the time of day.


Again good luck time will help deal with the pain
Big John from Ct
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Old 12-21-2016, 10:07 AM   #22
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Default Gentlemen please you have to check your parts when you get them

Hello
Im sorry but the manufactures only give us a year on most if not all products , I can't return a product over a year old, if you would of just got it absolutely I'd exchange it. Anything can happen after the customer gets it. If it sat a while the rubber could go bad if not in a closed vacuum type setup. As when it's installed ,
Again sorry, if my dad was alive and he remembered you I'm sure that wouldn't be an issue but I don't know who he has done business with and am trying to do the best I can and have my full time job and raise twin girls 4years old.
Again sorry most parts of not all have 1 year but guys please help me help you hook the stuff up and bench test it. Thank you.
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Old 12-21-2016, 10:11 AM   #23
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Default Napa is a nation wide producer that rebuilds most of there stuff I sell everything ne

Hello
Again sorry you feel that way but you could bench test items when you get them. With parts laying around for years sometimes they fall or get abused, not saying this did but it happens. But gentlemen please test your parts within a year. Help me help you. 3 years is a long time.
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I understand warranty issues, but venders also have to remember builder issues. Many times (like this case with the master) it takes a long time before we find the problem due to our build schedule. I still haven't driven mine yet and it's been apart three years. If Napa sells me a unit that is warrantied for life, I would think you could do something in a timeframe longer than a year.
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Old 12-21-2016, 10:12 AM   #24
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Bump.
How you been Otis. Merry Christmas my friend
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Old 12-21-2016, 03:22 PM   #25
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Old 12-21-2016, 03:30 PM   #26
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This is what I see when I try to get on you web site.

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Try another search to find what you're looking for.
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Same happened to me just a minute ago. Needless to say, I backed away!
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Old 12-21-2016, 03:45 PM   #27
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I understand warranty issues, but venders also have to remember builder issues. Many times (like this case with the master) it takes a long time before we find the problem due to our build schedule. I still haven't driven mine yet and it's been apart three years. If Napa sells me a unit that is warrantied for life, I would think you could do something in a timeframe longer than a year.
that is not really fair to expect warranty long after the time period has expired . It has to do with what the retailer has set up with their vendor. Only the big corps like autozone , napa , carquest and the like get the lifetime warranty deals from a vendor. also try warranty an item from Danchuk that you've been sitting on for a couple years , they will usually tell you sorry as well. Just how the industry is these days.
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Old 12-21-2016, 03:46 PM   #28
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So we don't need to try Thanks. Mike
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Old 12-21-2016, 03:56 PM   #29
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So we don't need to try Thanks. Mike
nothing wrong with asking the question directly to a vendor, Some will even eat the part cost and try to help, not every vendor can, most sell at a very small margin.
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Old 12-22-2016, 07:01 AM   #30
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