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Old 09-27-2017, 12:04 PM   #1
xk49
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Default Terrible Custom Service

Love it when the web site says, "Availability: In stock", "Same day shipping". Only to find out a week later when HALF the parts come in and the other half of the parts, which are needed to mount the other half, are on back order. Then to top it all off to call customer service and have the operator with an attitude. No, "I'm sorry sir" or "We apologize for that". [Edited by admin-posting a letter only of a curse word doesn`t fly either] By chevman57 these guys, last time I order anything from them. They should be removed from this vendor forum as they are horrific.
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Old 09-27-2017, 12:30 PM   #2
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I'm hearing this frustration too often,
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Old 09-27-2017, 12:44 PM   #3
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What Co. Was the one that provided you tart vinegar customer service? It,ll be helpful for trifivers and maybe avoid them.
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Old 09-27-2017, 01:09 PM   #4
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What Co. Was the one that provided you tart vinegar customer service? It,ll be helpful for trifivers and maybe avoid them.
Read the forum header.
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Old 09-27-2017, 02:02 PM   #5
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I always ask if my parts are in stock or not..... I hate waiting for "back orders." .....
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Old 09-27-2017, 02:53 PM   #6
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At least they are pretty consistant with the crappy service.
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Old 09-27-2017, 07:21 PM   #7
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read the header terrible custom service still don't know what company .am i missing something ??nevermind found the header my mistake
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Old 09-27-2017, 07:59 PM   #8
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Default Yep, I hear Ya!

Wow want a coincidence, I received an order from one of the vendors located on the west coast also today only to open the package and see one item on back order. I called and they indicated that the $40 item was going to be shipped out with a additional $20 shipping charge. Now why would I pay shipping twice on an item that I was not initially was not informed was on back order when I submitted my original order. No more for me from that vendor!
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