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192 Posts
Well I called the shop today and spoke to the manager,
I was polite and I told him how unhappy I was, I said I understood I didn't pay $5,000 for a paint job but think I should have gotten a better quality job. They should have not have stripped the sides if they wernt going to bring them back to a resonable level. I also noted on the reciept he put the paint work on the car was $1000 and the body work was $500, this wasn't what I asked for or agreed to I wanted their $500 paint job so he covered himself on the paper work no way I would pay a maaco $1000 to paint a car in a single stage paint and no he didn't spray the door jams.
He basically blew me off, his position is they block sanded the car 5 times to get the waves out and they can't spend anymore time on the car. I should be happy they did that good of a job for that price, they would not fix the sides of the car nor will they sand off the paint from the car.
Now me I would gladly have removed my paint from a customers car if it looked that bad because I would never want my name connected to somthing someone isn't happy with.
I for 1 don't think the car was blocked sanded if you could see how wavey the paint is there is no way the car was block sanded.
So at this point I'm stuck with a bad paint job
I hate to complain so I will let my wife write a letter to their home office and we will see what they say
I was polite and I told him how unhappy I was, I said I understood I didn't pay $5,000 for a paint job but think I should have gotten a better quality job. They should have not have stripped the sides if they wernt going to bring them back to a resonable level. I also noted on the reciept he put the paint work on the car was $1000 and the body work was $500, this wasn't what I asked for or agreed to I wanted their $500 paint job so he covered himself on the paper work no way I would pay a maaco $1000 to paint a car in a single stage paint and no he didn't spray the door jams.
He basically blew me off, his position is they block sanded the car 5 times to get the waves out and they can't spend anymore time on the car. I should be happy they did that good of a job for that price, they would not fix the sides of the car nor will they sand off the paint from the car.
Now me I would gladly have removed my paint from a customers car if it looked that bad because I would never want my name connected to somthing someone isn't happy with.
I for 1 don't think the car was blocked sanded if you could see how wavey the paint is there is no way the car was block sanded.
So at this point I'm stuck with a bad paint job
I hate to complain so I will let my wife write a letter to their home office and we will see what they say