Joined
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192 Posts
Well..............a response to our email to their home office
I spoke to the owner today he said they did a good job on the car, he has been in the body shop business for 40 years, and his son the manger 16 years they know what they are doing and did a good job. They also advised me they will not paint another car for me :sign0020:.
They lost money on the car because it was more work than they thought when it came in and they spent at least 40 more hours on the car than they billed. I dont think they had more than 10 hours of body work in the car
After 5 minutes of him unloading verbal anger I asked, do you really think I would want to deal with you again??
He then asked why I asked to speak to him after several attempts of trying to ask why they sanded down the sides of the car it was clear
he doesn't listen only wait his turn to talk.
I just wanted some consideration of how I the customer felt I spent my money and never was rude or pushey I was very polite but they say nice guys finish last.
I chalk this up to a lesson learned Maaco mabe is a good choice if you have done all your own prep and body work but then if you did all that you might as well paint your car yourself if you have the space in my case I did have the space to paint my car and I think my next step will be to paint my car myself.
I understand why so many "hot rodders" do their own work, at lease if you aren't happy with the end result you didn't pay someone to screw it up.
I spoke to the owner today he said they did a good job on the car, he has been in the body shop business for 40 years, and his son the manger 16 years they know what they are doing and did a good job. They also advised me they will not paint another car for me :sign0020:.
They lost money on the car because it was more work than they thought when it came in and they spent at least 40 more hours on the car than they billed. I dont think they had more than 10 hours of body work in the car
After 5 minutes of him unloading verbal anger I asked, do you really think I would want to deal with you again??
He then asked why I asked to speak to him after several attempts of trying to ask why they sanded down the sides of the car it was clear
he doesn't listen only wait his turn to talk.
I just wanted some consideration of how I the customer felt I spent my money and never was rude or pushey I was very polite but they say nice guys finish last.
I chalk this up to a lesson learned Maaco mabe is a good choice if you have done all your own prep and body work but then if you did all that you might as well paint your car yourself if you have the space in my case I did have the space to paint my car and I think my next step will be to paint my car myself.
I understand why so many "hot rodders" do their own work, at lease if you aren't happy with the end result you didn't pay someone to screw it up.