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Done with GM Products

4.1K views 47 replies 31 participants last post by  Muscleparts  
#1 · (Edited)
Here I am again. Just got off phone with GM rep. about the intermediate steering shaft on the 2005 GMC I'm currently in possession of. It has 47K and I bought it new. Never drive it on gravel and only pull an 18 foot boat 6-8 times a year. Third thing to go bad in a couple of years. Previously had both sealed wheel bearings go out on the front at 38K and 42K. When first bearing went out, on trip away from home, I was turned away at a GMC dealership. Service manager said they were too busy and he sent me to the Chevy dealership down the road.
After getting repair, the following week went to see GMC dealership in Cedar Falls IA and the service manager told me I wasn't a preferred customer and basically get lost. Followed up talking to GM people on phone (mostly overseas that I had trouble understanding) and they said out of warranty - not our problem.

As you can see, pickup is really abused. Well, now the intermediate steering has gone out. Read up on it on internet. GM has had problems with it for years. I contacted GM about it. They insisted I go to GM dealer to have it checked/verified. It took dealer about 10 minutes to check (cost me $25) and tell me what I already knew. As mentioned, just off the phone with rep. who said there was NOTHING GM WOULD DO. Actually, after the first two experience, it was nothing I didn't expect. I know it's out of warranty, but these are parts they seem to have all sorts of problems with - that should last for a very long time. My wife's Toyota is older and has 100K on it. All I've ever done to it is brakes, tires and regular maintenance.

Anyway, I'm done getting this off my chest and DONE WITH EVER BUYING ANOTHER GM PRODUCT!

Fuzz
 

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#32 · (Edited)
I guess I'm different from some. I expect little to nothing from the dealer. And if it's out of warranty, them saying no is the norm. Why should they do anything different? Most dealers these days won't give you a decent discount on a new truck, why would you expect warranty service when it's out of warranty?

Sounds like there is a shadetree fix on this, why not explore it?

As for problems/weak areas, they all have them. And you might be surprised to find that EVERY brand uses the same weak part sometimes.

If you don't like your truck, sell it and buy another brand, find out how the other side lives. It's about the same, sometimes worse.

And this biz about GMC vs. Chevy, they have been the same exact truck for about 40 years except for the trim. And they don't cost more, haven't for a long time, most of that 40 years.

My 09 GMC has 55000 miles, I've only bought fuel and tires - plus a warranty battery and a warranty door lock. It has a mild case of AFM oil consumption. So I buy an extra $5 bottle of oil occasionally. Compared to $60-75 per fuel up, that's nothing.

My 95 truck before that went 250,000 miles with two brake jobs, some tires, batteries, and alternators, and fixing a water leak on the intake. Not too shabby on that either.
 
#33 ·
Thanks to everyone for all and any opinions. I knew when I wrote this, that this site is GM orientated 100%. I'll live (hopefully) with what happened to my truck.

My biggest gripe is how I was treated each time. I guess I'm from a generation that expects people to be treated fairly and with respect, no matter who I deal with or product purchased. Recently, I had a Coleman cooler I purchased at Cabelas a year ago that the latch would not work correctly. Stopped at Cabelas on way home from fishing and looked at coolers to buy. I told salesman my Coleman cooler had a broken latch. He went outside immediately to look at it. He said they didn't have the latch on hand, but I should call Coleman. I called Coleman and said I wanted to buy a latch for my cooler. Coleman said it should not have broken and volunteered to send me a new one postage and all. No questions asked. Both the Cabelas salesman and Coleman representative I talked with on the phone treated me respectfully and courteously. Ask me if I will ever buy more Coleman products.

I've had worse things happen than these experiences with GM. Again, thanks to everyone for speaking up with how they feel. America is a great place to live and we all have individual choices.

:gba:

Fuzz
 
#34 ·
My brother owns/runs a very busy auto repair shop so he sees/hears this type of thing almost every day and ALL brands have their issues.
His wife thought the Jeep liberty was cute so he didn't discourage her from buying a new one. The first issue was the 14 mpg with a v6, when the rear end started growling at 10K, the dealer told her they all sound like that! At 13K it wouldn't move and they fixed it under warranty. At 30K it went out again and they gave her hassle/excuses, so he put a junk yard rear in it. The rear brake calipers froze up at 25/30K and the dealer said it was because she traveled gravel roads :) They never did fix the rear main seal leak, she traded it in on a used Buick Century that has had only an intake gasket replaced in 3 years.
My son's 97 4x4 PU trans lost reverse and he took alot of ribbing from his Toyota luvin' inlaws for about two weeks. After paying $1250 for a rebuild on the 120K mi. Chevy, his Father in laws 99K mi. Yota trans cost $2200 to rebuild. His excuse was the Yota would't have went out if he hadn't pulled his jet ski with it! :)
I could go on and on, but the point is your GMC problems are minor compared to what other brands are having.
 
#37 · (Edited)
I knew when I wrote this, that this site is GM orientated 100%.
Don't bank on it. This site is for 55-57s, not EVERY GM product ever made. And I don't know if you meant 100% positive support. Don't bank on that either.

And who knows, sometimes you get treated the way you treat them. Works both ways. It's not easy to talk someone into giving you a break on something when you're pissed off and acting like you are.

And don't do as I do, do as I say. It's easy for me to get upset in a situation like that and it doesn't help me.
 
#40 ·
I know the feeling, a few years ago I bought a beautiful Ford F250. Within 6 months (and about 10K miles) It had had the rear main seal replaced (and still leaked all over the driveway), both automatic hubs had been replaced. All under warranty, but it was at the dealer more than at my house (or so it seemed). I finally sold it back to the dealer and have never considered another Ford product (and never will).
My daughter has an old Saturn, 260,000 miles and still passes emissions and is driven to work daily...
Good luck getting you truck fixed (or traded in)
 
#42 ·
Are we not all part "owners" of GM?

I know some of my money was used to invest in them.

I would like to have more input as part owner.....

I for one, decided never to buy another GM vehicle after the way some good family run dealerships were forced out of business. If you don't know what I am referring to, do some homework.

Don
 
#43 · (Edited)
Your points are well taken, Don. And our extended family have made a decision not to buy any GM vehicles nor major component parts such as engines, transmissions or rearends from GM vehicles produced after they became 'Government Motors' in 2009. Same for Chrysler.

Yes, I remember the family run GM and Chrysler dealerships that were closed arbitrarily. And I also remember that the principle parties listed as owners of those dealerships which were closed were on public record as having contributed either to campaigns supporting opposition party candidates or to Hillary's campaign in 2008 rather than to the campaign of the current occupant of the Oval Office. Funny how that worked out, huh?......

http://washingtonexaminer.com/article/37421

So GM takes the government bailout money, leaves the US taxpayer (that would be you and me and all here) holding the bag for $5 billion bucks which they haven't paid back......

But once the government sells its shares, GM will still be tainted by the fact that it failed to pay back all the taxpayer money used to save it back in 2009. GM initially got $49.5 billion from the U.S. government, and it paid back $23.1 billion of that after its stock went public in 2010. That left $26.4 billion GM still owed the government.

GM's shares have been trading around $25. The buyback will occur at a share price of $27.50, or a total of $5.5 billion for 200 million shares. But for taxpayers to get their money back, the government would have to sell at an average price of about $52. So by simple math, the total break-even price for those first 200 million shares would be about $10.4 billion. The $5.5 billion sale price amounts to roughly a $5 billion loss for taxpayers.
http://www.usnews.com/news/blogs/ri...s/rick-newman/2012/12/19/its-official-taxpayers-will-lose-big-on-the-gm-bailout

...... And then announces they are shifting production of GM vehicles to Communist China.......

http://www.detroitnews.com/article/20090509/AUTO01/905090337

http://www.ibtimes.com/gm-responds-...onds-scathing-letter-suggesting-its-shifting-its-focus-china-us-expense-1238073

If anyone wonders why our extended family will not buy GM (or Chrysler) vehicles produced from 2009 onward...... That is why! mmmmmmmmm

Happy Motoring,

Harry
 
#47 ·
I'm pretty sure all my Chevy's were made in the USA, other than the '01 Tahoe, not sure about that one. My 86 MOnteCarlo SS was made in Texas, all my other 5 Chevy's are 71 and older, so I'm pretty sure they were made in the USA by Americans. I'll just keep what I've got, and keep fixin' them when they need fixin'.
 
#48 ·
trifive warranty

If you are disappointed in your warranty on your new chevy, Check out the warranty offered by GM on a 57 chevy. When you bought it. YOU BOUGHT IT. I think it was only a 90 day warranty. Not only that, the amount of service necessary to maintain these cars and that life expectancy was considered 100K miles. Anything over that was considered worn out.