[Brent's 57]

If you would have test fitted the hood first before you painted it, they would have taken the hood back no problem.
You can't help but slam a company for your mistake. You painted it !! you own it now !!! Any decent body guy could have pulled on the nose & got at least half if not all of the 3/16" back.

 

[Brent's 57]

Sorry but it isn't just the leading edge. The crown at the front of the fender doesn't match either. The hood sucks!

Then why would you paint a hood that sucks??? Ohh because you didn't test fit first, if you had then none of this would have happened & the hood could have been returned.

 

[Brent's 57]

Do you have anything to do with Woody's ?

If the HotrodHandyman tells me a part sucks, I believe Him.

I believe him
No not at all
but the part could have been sent back it it wasn't painted. It doesn't matter if it hood was made wrong he painted it now it is his to live with. 50% of of shore parts $uck but anyone that doesn't test fit anything first is ***
You tell me you would not have test fitted first ????????

 

[Brent's 57]

The hood should NOT have been made incorrectly in the first place. Aside from that I was not there when the hood was prepped and epoxy primed. Unless you have seen the fit first hand you have ZERO to contribute to this conversation.

Ohh now I can't state the obvious he didn't test fit period........
So the aftermarket made something that isn't a perfect fit ohh my this has to be the first time this has ever happened. I guess you don't remember Damnjunk so many parts didn't fit but it was better then nothing.

 

[Brent's 57]

I would have mounted, and adjusted it. I would probably been just as upset as Bruce, but in the end would have been forced to fix the thing as shipping a hood is a major pain in the butt.

Just like they still make the 57 rear bumper center section too long --------------- test fit & see if you can live with it or ship it back. It's like most aftermarket parts have to be massaged or sent back. But they painted the hood period....
I have owned & run my business for over 40 years & you can't refund someone after they made the return part unsellable.

 

[Brent's 57]

You are saying Woody's would have paid shipping for the return?

Or are you talking out your butt?

Bob your so classy
I have no idea if they would have paid shipping ---- I never said they would- show me were I said they would pay shipping. My point is they screw the pooch when they painted the hood.

 

[Brent's 57]

Why did it need to be sent back before it was touched?? Most likely so they could pawn it off on another buyer. A similar situation is going on here in another thread where a cam went bad despite the proper breaking in procedures recommended by the cam manufacturer being followed by the installer on a rebuilt engine. It failed after a very short amount of miles. The installer/engine builder is DOING THE RIGHT THING for his customer and doing the job over at HIS expense. In case you have trouble figuring that out what that is, It is called CUSTOMER SERVICE and something your buddies at Woody's just don't appear to know what it is.

It's not rocket science after the hood was painted it it used period....
CUSTOMER SERVICE is important but the customer isn't always right trying to return a painted hood.

I give 1 year service warranty with every job I do, years ago I went back on a job after 6 months a pipe nipple snapped off the pressure switch at the pump tank. At first I could not figure out how it broke but told them I would fix it for free. When I was almost done the owners 12 yr. old son came downstairs to watch me. I asked if he knew how it got snapped off & he said he was playing with his dads bowling ball & it bounced of the wall & hit the switch. I laughed & told him now not to bowl in the basement anymore, he said his dad told him the same thing. When I went upstairs the dad said he wanted to file a insurance claim for water damage caused by my faulty work. I asked the boy to tell his dad what he told me & dad walk out of the room. I still did not charge them for my time & labor & parts. Sometimes as a business you have to decide what is fare or not.

 

[Brent's 57]

It is obvious that you are here to defend a vendor with a bad track record. I am not classy, in fact I am kind of rough around the edges.

Woody's does not offer a service that would be considered acceptable in any line of business. Good thing they have folks like you to take the heat for them.

Bob, I don't care what vendor it is, you can't paint a hood & then say I don't like it & expect a refund.

 

[Brent's 57]

Too late, You already let the cat out of the bag when you said it needed to be in "RESELLABLE" condition. That is telling everyone here reading that they would be hoping to resell it but you would "definitely" resell it. Sorry, That is NOT the right thing to do.

Why not ?? every company I can think of that takes back returns resells them -- Lowe's, Home Depot, Summit Racing, Jeg's What you consider a junk part may be fine for them. FYI I have nothing to do with Woodys, I just can't stand someone bashing any company for something that all then need to do was test fit to see if it fit before painting.

 

[Brent's 57]

Not a matter of not liking it, Hopefully you can comprehend this next sentence. It DIDN'T FIT because it was NOT STAMPED CORRECTLY = JUNK!

Then WHY DID YOU PAINT IT ????? Paint ain't cheap
And so it is JUNK
Right.... It's still on Pops car if NOT STAMPED CORRECTLY = JUNK! how is it on his car.

 

[Brent's 57]

Keep on carrying that water for them, It will get too heavy for you to do so if their lack of customer service continues.

I suppose you have an excuse for Woody's not returning the O/P messages or sending him the part he paid for. They will end up like Ecklers if they continue their crap, You can bet on it.

Keep on carrying that water for them, It will get too heavy for you to do so if their lack of customer service continues.

I suppose you have an excuse for Woody's not returning the O/P messages or sending him the part he paid for. They will end up like Ecklers if they continue their crap, You can bet on it.

Not my company but if I was the O/P I would call many times everyday till I got a answer. FYI dial *67 it blocks your caller ID phone #

 

[Brent's 57]

Those places sell the DEFECTIVE items as USED or DEFECTIVE paint, dirt, rust or otherwise and if it don't sell they toss it in the trash. They know better than to try to pass it off as a first quality item because they know how to treat their customers. That is not true of returns in the same shape as bought.
Bottom line here, PLEASE do try and follow along. THEY DIDN'T DO THE RIGHT THING AND WILL PAY TEN FOLD IN THE LONG RUN FOR THEIR IGNORANCE AND LACK OF PROPER BUSINESS PRACTICE.
That is your opinion

 

[Brent's 57]

A customer should not have to do that if the company knew what customer service is, They clearly do not and I'm not so sure you do either. Yeah, I have only been in a service business for over 40 years

I was just trying to help the O/P with a way to hid his #

 

[Brent's 57]

He should not have to hide, He is (or was) a paying customer. If he has to hide from the seller then the seller (Woody's) has zero customer service skills.

I don't think he should have to hide either but was showing a way to get by the called ID.

 

[Brent's 57]

Keep carrying that water, I'll keep spilling it for you.

Hey Bruce you keep spilling it But I didn't paint the hood that didn't fit